Return policy
Return Policy
At Sara Beauty Hong Kong Limited, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Return Conditions
To be eligible for a return, your item must meet the following criteria:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
Return Time Limit
You have 14 days from the date of receiving your order to request a return.
Refund Process
Once we receive your returned item, we will inspect it and notify you regarding the status of your refund.
If your return is approved, Sara Beauty Hong Kong Limited will initiate a refund to your original method of payment. The processing time for the refund is typically 5 to 10 business days, depending on your card issuer's policies.
How to Initiate a Return
If you wish to return an item, please send an email to support@weekendseeds.com to obtain the return shipping address and further instructions.
Please include:
- Your order number
- The reason for the return
- Any relevant photos (if applicable)
Contact Us
If you have any questions or concerns regarding our Return Policy, please do not hesitate to contact our support team.
Company Name: Sara Beauty Hong Kong Limited
Website: weekendseeds.com
Email: support@weekendseeds.com